FAQs
Guests often have similar concerns, and you can find answers to the most common ones below. If you don’t see what you’re looking for in our FAQ, just reach out to us!
Accommodation and Reservations
What types of rooms and suites are available?
We offer 18 spacious rooms, each over 30m², combining timeless elegance with modern comfort. Inspired by iconic tennis destinations like New York, Paris, and Melbourne, every room tells a unique story while honouring João Sousa’s legacy. Find more here.
What is the check-in and check-out time?
Check-in time is at 3:00 pm, and check-out time is at 12:00 pm.
Can I request an early check-in or late check-out?
If you need early check-in or late check-out, please contact us in advance, and we will do our best to accommodate your request.
Do you offer any special packages and offers?
Yes, we offer special packages and promotions to enhance your journey through our magnificent region. Each adventure is designed to create cherished memories. For more information, please click here.
Amenities and Services
What dining options are available on-site?
The Court Bar, our stylish gastrobar, offers a relaxed yet refined setting where you can enjoy signature cocktails and a menu inspired by both local flavors and international favorites.
Do you offer dining options for guests with dietary restrictions or preferences?
At Torel Royal Court, we provide options for vegetarian, vegan, and gluten-free diets upon request, ensuring all guests can enjoy their dining experience comfortably.
Transportation and Accessibility
How do I get to the hotel from the nearest airport or train station?
Our hotel is located at R. de Camões 106, in the heart of Guimarães. From Francisco Sá Carneiro Airport (Porto), it’s about a 40-minute drive. If you’re arriving by train, Guimarães Train Station is just 5 minutes away by car. Private transfers can be arranged upon request for your convenience.
Is parking available at the hotel?
Yes, parking is available at the hotel for your convenience.
Policies and Special Requests
Do you offer laundry and dry-cleaning services?
Yes, we offer laundry and dry-cleaning services to ensure your garments are cared for during your stay.
Contact Information
How can I contact the hotel directly?
You can contact the hotel directly by phone at +351 253 144 110 or email us at info@torelroyalcourt.com. For more contact options, please visit our contact page here.
What are the reception and room service hours?
Our reception and room service are available round-the-clock, ensuring your needs are met any time of day or night.
